Frequently Asked Questions

It’s an official online store made for your school, where students can purchase uniforms, ID cards, books, and more – all school-approved.

You’ll find school-approved items such as:

• Uniforms
• ID cards
• School bags
• Textbooks
• Notebooks & stationery
• Shoes

Select your school from the homepage, choose your class, add the required items to your cart, and proceed to checkout.

Yes. You can add products for different students (different classes/sections) in one order and pay together.

You can choose from:

• Home Delivery: Delivered to your address within 7-10 days
• School Pickup: Some schools allow collection from the school on specified dates

You’ll receive a tracking link via SMS or email once your order is dispatched.

We accept:

• UPI (PhonePe, Google Pay, Paytm)
• Credit/Debit Cards
• Net Banking

Cash on Delivery is available only if approved by your school.

Yes, all prices are approved by the school in partnership with My School Branding to ensure quality and consistency.

Yes. All items like uniforms, ID cards, and bags are fully customized with your school’s branding.

Each product page has a size chart. Please measure carefully and select the appropriate size before placing your order.

Modifications are allowed within 24 hours of placing the order. After that, customization may already be in process.

Returns are accepted only for:

• Damaged item
• Wrong item received
• Manufacturing defect

Note: Branded/customized items (with logos, names, etc.) are not returnable unless defective.

Approved refunds are processed within 7 working days to your original payment method.

Yes. My School Branding is a trusted and secure platform used by many schools. All payments are encrypted and secure.

Please inform your school or contact us – we’ll reach out to help them set up an official store for students.